At Lakshmi Vilas Lala, we take pride in preparing fresh, high-quality sweets and savories with the utmost care. As our products are perishable food items, we follow a strict Refund & Return Policy to ensure food safety and quality.
By placing an order with us, you agree to the terms outlined below.
1. Returns
Due to the perishable nature of our products, we do not accept returns once an order has been delivered.
However, if you receive an incorrect, damaged, or spoiled product, please contact us within 24 hours of delivery with clear photographs of the product and packaging. We will review your request and provide an appropriate resolution.
2.Order Cancellation
Orders may be cancelled only before they enter the preparation or dispatch stage.
Once preparation has begun, cancellation requests cannot be accepted, as all products are freshly prepared.If you wish to cancel your order, please contact us as soon as possible.
3. Damaged or Incorrect Orders
- Contact us within 24 hours of delivery.
- Share your order number.
- Attach clear photographs of the product and packaging.
- Our team will review the request and respond promptly.
4. Shipping Issues
While we work with trusted delivery partners, occasional delays may occur due to traffic, weather conditions, festivals, or other unforeseen circumstances.We appreciate your patience and understanding in such situations.
You can disable cookies through your browser settings, although some features of the website may not function properly.
5.Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Lakshmi Vilas Lala
- 📍 Near Periya Palli Vasal, Main Road, Vathalakundu, Tamil Nadu, India
- 📞 Phone: +91 86376 89800,+91 98434 13014
- 📧 Email:info@lakshmivilaslala.com
We will respond to your queries as quickly as possible
